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The Wright Center for Community Health receives HRSA recognition for model of care that prioritizes quality improvements and patient experience


The Health Resources and Services Administration (HRSA), part of the U.S. Department of Health and Human Services, recently awarded The Wright Center for Community Health with its Patient-Centered Medical Home (PCMH) recognition.

The recognition is given annually to health centers that embrace the PCMH model of care, which prioritizes a commitment to continuous quality improvement and a patient-centered approach to care.

With the addition of this recognition, or badge, The Wright Center has received a total of three HRSA badges this year through the federal agency’s Community Health Quality Recognition program.

The Wright Center also previously earned the 2022 Advancing Health Information Technology for Quality badge and the newly established Addressing Social Risk Factors to Health badge.

HRSA annually reviews health centers’ performance data and bestows badges on federal Health Center Program awardees and Look-Alikes that have made notable quality improvement achievements in the areas of health equity, access, quality, and use of health information technology. HRSA encourages the recipients of its badges to prominently display them on the health centers’ websites and elsewhere, as outward symbols of the centers’ leadership in those key areas.

The Wright Center previously adopted the PCMH model of care, with several of its primary care practices in Northeast Pennsylvania being formally evaluated by the National Committee for Quality Assurance and receiving PCMH recognition.

Under the PCMH model of care, a patient is engaged in a direct relationship with a chosen physician or another provider who serves in a leadership role and coordinates a cooperative team of health care professionals. The leader takes responsibility for the comprehensive integrated care provided to the patient, and advocates and arranges appropriate care with other qualified providers, specialists and community resources as needed.

Research has shown that PCMHs can improve the quality of care and the patient experience, while also reducing health care costs.

The Wright Center for Community Health, which in 2019 became a HRSA-designated Federally Qualified Health Center Look-Alike, currently operates a network of primary care practices in Lackawanna, Luzerne and Wayne counties.

The Wright Center provides safety-net, comprehensive primary and preventive health services – including medical, dental, behavioral health, addiction and recovery, and infectious disease services – that cover the lifespan from pediatrics to geriatrics. A special emphasis is placed on medically underserved populations, and no patient is turned away due to an inability to pay.

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