Two Wright Center primary care practice locations earn national recognition seal for patient-centered care
Two of The Wright Center for Community Health’s primary and preventive care practices recently received commendations from the National Committee for Quality Assurance (NCQA) for delivering high-quality, patient-centered care.
The Wright Center for Community Health Scranton Practice, 501 S. Washington Ave., and The Wright Center for Community Health Wilkes-Barre Practice, 169 N. Pennsylvania Ave., each achieved the NCQA’s Patient-Centered Medical Home certificate of recognition, acknowledging that they have the tools, systems, and resources to provide patients with the right care at the right time.
Both practices initially earned the NCQA voluntary accreditation in 2021. Every year, the practice locations undergo a formal review to ensure they comply with the Washington, D.C.-based organization’s high standards.
For the public, the NCQA accreditation is a signal that The Wright Center for Community Health maintains a focus on quality improvement and has key processes in place so that its clinics are prioritizing the needs of patients by following the patient-centered medical home model of care.
The model is designed to allow patients and their care teams to build better relationships, help patients to more effectively control chronic conditions, and improve the overall patient experience. In addition, the patient-centered medical home model has been shown to increase staff satisfaction and reduce health care costs.
“We are proud to retain this recognition seal for both practices, which is a reflection of the dedicated work being done by The Wright Center’s employees to use our information technology and team-based delivery system so we can coordinate care and get the best results possible for patients,” said Dr. Jignesh Y. Sheth, chief medical officer of The Wright Center for Community Health. “The NCQA seal lets people know these practices will be open outside traditional business hours to meet their primary care needs and that we do all we can to put our patients at the forefront of care.”
The NCQA was founded in 1990 with support from the Robert Wood Johnson Foundation. It seeks to improve health care quality through measurement, transparency, and accountability.
The Wright Center’s Mid Valley and Clarks Summit practices also maintain the NCQA’s respected recognition seal, undergoing annual renewals.
Overall, The Wright Center operates 10 primary and preventive care practices in Northeast Pennsylvania, including a mobile medical and dental vehicle called Driving Better Health. Its practices offer integrated whole-person care, meaning patients typically have the convenience of going to a single location to access medical, dental, and behavioral health care, as well as community-based addiction treatment and recovery services.
The Wright Center accepts most major health insurance plans, including Medical Assistance (Medicaid), Medicare, and CHIP. No patient is turned away due to an inability to pay.