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Wright Center receives national recognition for patient-centered approach


Scranton, Pa. (Nov. 5, 2021) – The National Committee for Quality Assurance (NCQA) recently announced The Wright Center for Community Health’s Kingston and Scranton practices have received NCQA Patient-Centered Medical Home (PCMH) recognition for using evidence-based, patient-centered processes that focus on highly coordinated, team-based care within a network with long-term, participative relationships.

The Kingston and Scranton practices join The Wright Center for Community Health’s Mid Valley, 5 S. Washington St., Jermyn, and Clarks Summit, 1145 Northern Blvd., South Abington Township, practices in earning the recognition seal. The Mid Valley and Clarks Summit practices continue with annual formal review to meet the highest standards of the designation.

“Through the hard work of our employees and especially Catie Nealon, The Wright Center has received two important patient-centered medical home achievements for the Scranton and Kingston practices,” said Tiffany Jaskulski, chief operating officer of The Wright Center. “This distinction lets the community know these sites will be open to accommodate their primary care needs outside normal hours of operation; that they will be treated by an empaneled care team, and all of their clinical care coordination needs will be handled by highly-qualified clinical staff. 

“As our clinical compliance and population health manager, Catie deserves to be recognized for her hard work on this project and for demonstrating The Wright Center’s core values through her daily work,” Jaskulski added.

The NCQA’s PCMH is a model of primary health care that combines teamwork and information technology to improve delivery and coordination of care; experience of care by patients, families and care teams, and enhances affordability with reduced cost of care and waste. The program was developed in 2008 to identify medical practices that have invested in a care model that empowers patients at the forefront, while nurturing a culture of continuous improvement. The NCQA’s recognition program is the most widely adopted PCMH evaluation program in the country. 

Dr. Linda Thomas-Hemak
Catie Nealon

In order to be considered for PCMH recognition, health care practices must meet key standards in six important areas: Team based care and practice organization, care management and support, know and manage patients, care coordination and care transitions, patient-centered access and continuity, and continued performance measurement and quality improvement. Since its inception, more than 10,000 practice sites and 50,000 clinicians have earned the NCQA PCMH recognition seal.

“We are extremely proud that a national organization has affirmed The Wright Center for Community Health’s commitment to improving the health and welfare of the communities we serve through a patient-centered medical home model approach,” said Dr. Linda Thomas-Hemak, president and chief executive officer of The Wright Centers for Community Health and Graduate Medical Education. “This model of care allows us to honor and keep patients at the forefront of everything we do and makes continuous quality improvement our priority.”

The Wright Center for Community Health’s Kingston Practice at 2 Sharpe St., is located in First Hospital. A full-service primary and pediatric care office, family doctors, pediatricians and advanced practitioners provide checkups, physicals, screenings, treatment of common illnesses and injuries, as well as behavioral health, addiction and recovery services, sports medicine and hepatitis C and infectious disease services. Please go to TheWrightCenter.org or call 570-491-0126 to make an appointment.

The Wright Center for Community Health’s Scranton Practice at 501 S. Washington Ave., is a full-service primary and pediatric care office that also offers dental services as well as rheumatology, sports medicine and infectious disease specialists, including the Ryan White HIV Clinic. Family doctors and advanced practitioners provide checkups, physicals, screenings, treatment of common illnesses and injuries as well as behavioral health and recovery services. To make an appointment, go to TheWrightCenter.org or call 570-941-0630.

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