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Center of Excellence (COE)

Addiction Services

Help us change the narrative surrounding addiction.

The Institute for Healthcare Improvement (IHI) has issued a challenge to reshape the vocabulary surrounding addiction. From now until May 15, 2019, they are collecting pledges for the #ChangeTheNarrative campaign. Signing the pledge is simple and can be done from any computer, phone or tablet.

Click here to sign the Change The Narrative pledge.

Click here to learn more about how the IHI is working to stop the stigma surrounding addiction.

Times have changed. It's time recovery does too.

Struggling with addiction? Call us at 570.230.0019 today.

Pennsylvania is currently experiencing an unprecedented number of heroin, opioid, and substance use deaths. Championed by Governor Tom Wolf and supported by the Pennsylvania Department of Human Services, the Commonwealth of Pennsylvania has answered the federal call to address our national and local opioid crisis through its Opioid Use Disorder Center of Excellence (OUD-COE) initiative. Fifty-one OUD-COEs have been established across the state. Regionally, resources are in place to serve patients in Lackawanna, Luzerne, Susquehanna, Monroe, Wayne, and Pike counties.

Addiction is a lifelong disease that makes recovery a lifelong commitment; no two paths of recovery are the same. As a designated Center of Excellence (COE), our team’s goal is to help ensure that people with opioid use disorder (OUD) enter into and stay in treatment, receive follow-up care, and are supported within their communities. Treatment within The Wright Center for Community Health’s COE program is team-based and whole person-focused, with the explicit goal of integrating behavioral health and primary care. While every regional COE has its own treatment methods, all are tailored to meet the needs of their patients with the intent on helping our community recover.

The Wright Center for Community Health's outpatient COE model is not a rehab, and unlike a traditional inpatient rehabilitation facility, our program helps those in recovery reshape their lifestyle from the comfort of their own community. Patients visit any of The Wright Center for Community Health's primary care practices in Jermyn, Wilkes-Barre, Scranton, or Clarks Summit, and connect with supportive certified recovery specialists, case managers, and social workers as well as medical providers, who can help them break the cycle of addiction and reshape their lifestyle through outpatient care. Success in beating addiction is far more than physically staying clean. Our team works to ensure that each patient has the tools they need to reroute the energy of addiction into behaviors that will help them stay well. Whether through counseling alone, or with medication-assisted treatment (MAT), our team is ready to help patients start life in recovery.

Finding out that a loved one is struggling with an Opioid Use Disorder, or any addiction, is not easy. We understand that family and friends play an important part in an individual's recovery but sometimes they first need to go through the stages of coping themselves. Click here for a downloadable PDF from the Recovery Research Institute to learn more.

In September 2016, The Wright Center for Community Health received its initial COE designation from the state, and the team was positioned to serve over 300 patients in Northeastern PA, regardless of ability to pay.

The Wright Center for Community Health was also selected in July 2018 as one of eight organizations statewide to implement a Pennsylvania Coordinated Medication-Assisted Treatment (PacMAT) program designed to increase access to MAT throughout Northeastern Pennsylvania. The PacMAT program is funded through $26.5M in federal resources allocated to Pennsylvania through the 21st Century Cures Act. Under the PacMAT initiative, ten existing primary care practices in Lackawanna, Luzerne, Wyoming, Wayne, and Susquehanna counties will engage and collaborate to care for individuals with opioid use disorder using The Wright Center’s established workflow and model. The Wright Center will serve as the “hub” of the proposed network, sharing best practices with partnering “spokes” to address unmet treatment needs through prevention, treatment, and recovery initiatives. The PacMAT program is aligned with The Wright Center for Community Health’s organizational intent to “pay it forward” and spread our learning into an enriched community network focused on resilience and recovery.

To better understand the interdependent, intergenerational implications of the epidemic, on May 2, 2018, our team hosted a roundtable discussion. The event brought together 25 key players and stakeholders in our region's efforts to combat the epidemic including Department of Aging Secretary Teresa Osborne, Department of Human Services Secretary Teresa Miller and Senator John Blake. Click here to see full details and photos of the day's event.

Our team continues to grow to meet community need, further supported by state and local funding from AllOne Foundation and the Lackawanna/Susquehanna Office of Drug and Alcohol Programs (L-SODAP). Led by L-SODAP, the region’s Healthy MOMS (Maternal Opiate Medical Support) program launched in December 2018. The initiative integrates counseling, social supports, pre- and post-natal care, education and medication-assisted treatment (MAT) to help prevent symptoms of withdrawal and promote a realistic path of recovery for mom and baby. The Healthy MOMS program is funded in part by grants from the Pennsylvania Department of Drug and Alcohol Programs and AllOne Foundation and made possible through a partnership between Lackawanna/Susquehanna Office of Drug and Alcohol Programs, Lackawanna County Office of Youth and Family Services, The Wright Center for Community Health, Outreach Center for Community Resources, Maternal and Family Health Services, Inc., Community Care Behavioral Health Organization and Moses Taylor Hospital. Visit www.healthyMOMS.org for more information.

Our community’s recovery plan is only effective through an unprecedented collaborative effort. Deep connections with social service agencies, local health organizations, first responders, and our local legal systems are enabling our COE team to reach individuals through grassroots efforts, including direct and indirect referrals. Our team often meets with individuals in local hospitals, and, after an overdose, connects them into appropriate care before they even leave the hospital. In instances when an outpatient program like a COE is not the appropriate path for an individual at that time, our team works closely with inpatient rehabilitation programs to refer the patient and engage them in the treatment that is right for them. Through education and raised awareness, our team is focused on breaking the stigmas associated with OUD that often prevent people from reaching out for help – for themselves or for someone they know or love – and taking the first steps on a path to recovery.

As of December 2018, more than 400 patients have engaged in The Wright Center for Community Health’s COE program, and more than half of patients are actively engaged. Currently, 13 Wright Center for Community Health providers are MAT-certified and three physicians are board certified in addiction medicine.

The following organizations are designated Centers of Excellence locations in Northeastern Pennsylvania:
• The Wright Center for Community Health Clarks Summit: 570.585.1300
• The Wright Center for Community Health Old River Road: 570.826.5038
• The Wright Center for Community Health Jermyn: 570.230.0019
• Habit OPCO, Dunmore: 570.795.5139
• Clean Slate, Scranton: 570.904.6000
• Clean Slate, Wilkes-Barre: 570.846.2720
• Miners Medical, Ashley: 570.822.5145
• Geisinger South, Wilkes-Barre: 570.808.3700
• Mt. Pocono Medical, Mt. Pocono: 570.839.7246

The following organizations/providers are designated Wright Center for Community Health PacMAT partners:
• Mulberry Medical Center, Scranton: 570.342.8199
• Dr. Gary Good, Wayne County SCA, Honesdale: 570.253.6022
• Medicus Urgent Care, Dunmore: 570.207.2612
• Julio Ramos Rheumatology, Avoca: 570.383.9934

Plans for our COE and PacMAT initiatives are always evolving as we aim to do our part in responding to the community's needs and the nation's opioid crisis on a wider scale. Any organization that is interested in becoming a PacMAT partner site should call our team at 570.230.0019 to learn more.

Getting clean is personal, but we do – and we will – recover, together.

Frequently Asked Questions

1How does an Opioid Use Disorder Center of Excellence work?
Unlike a traditional rehab facility, Centers of Excellence (COEs) help those in recovery reshape their lifestyle from the comfort of their own community. When individuals connect with our COE, they will meet with certified recovery specialists, social workers and medical providers. Getting clean is personal, but we do recover together.
Physical and Behavioral Treatment: As a Center of Excellence, many of our medical doctors have become certified and approved by the DEA to provide Medication Assisted Treatment (MAT) to treat opioid addiction in those who qualify medically. We also provide outpatient physical and behavioral treatment that fits into individuals’ daily routines.
Community Engagement: Our community-based care management (CBCM) team will actively work with other community agencies to ensure patients’ needs are being met. Our CBCM team also works with inpatient drug and alcohol facilities to assure individuals living with Opioid Use Disorder (OUD) will transition from that level of care to the COE for ongoing engagement in treatment when they return to the community.
Motivation and Support: Our team motivates individuals with OUD to stay engaged in both physical health and behavioral health treatments. Our team members also facilitate recovery by helping individuals find stable housing and employment, navigating insurance barriers, and by helping them to reestablish family/community relationships. Additionally, our team can link patients with groups within the community to help strengthen their peer support network.
2Who can become a patient of the Center of Excellence?
Patients qualify for the Center of Excellence if they:
• Have an opioid use disorder (OUD)
• May have co-occurring behavioral/substance abuse and physical health conditions
• Need help navigating the healthcare system
• Need guidance to stay engaged in treatment in order to avoid relapse
3How much does it cost?

Center of Excellence services are offered to patients no matter their insurance status or ability to pay. A sliding fee scale is available for those who qualify.

4What if I’m pregnant?
Our new outpatient Healthy MOMS Opioid Pregnancy Recovery program, led by our team of supportive medical and behavioral support professionals, is available to all. Our program integrates Medication Assisted Treatment, paired with counseling and social supports, to keep expecting mothers and their babies from experiencing symptoms of withdrawal and help them become the leaders in their recovery. Our collaborative goal is to help moms-to-be find a realistic path of recovery with the assistance of our care team, pre- and post-natal care, education and hope, in a way that works for them. Visit www.healthymoms.org for more details.
5What is Medication Assisted Treatment?
Medication Assisted Treatment, or MAT, is an option for those in recovery that combines social and medical supports. The medication works through blocking the receptors in the brain that modern opiates are built to connect to, quelling the urge and impulsions that those in recovery face. As requirement of our MAT program, patients are connected to a network of providers and community supports who regularly check in on their progress and keep them engaged in care.
6What do you mean when you say ‘care team’?
Unlike a traditional doctor’s office, The Wright Center functions as a Patient-Centered Medical Home. This means that each patient, no matter the services that they are receiving, belongs to what we call a ‘care team’. Everyone’s care team will look different depending on their physical, dental and behavioral health teams and is tailored to ensure the continuity and quality of each patient’s care.
7What's next?
In July 2018, The Wright Center was awarded a Pennsylvania Coordinated Medication-Assisted Treatment (PacMAT) grant designed to increase access to MAT throughout northeast Pennsylvania. Under the PacMAT initiative, ten existing primary care practices in Lackawanna, Luzerne, Wyoming, Wayne and Susquehanna counties will engage and collaborate to care for individuals with opioid use disorder using The Wright Center’s established workflow and model. The Wright Center will serve as the “hub” of the proposed network, sharing best practices to partnering ‘spokes’ to address unmet treatment needs through prevention, treatment and recovery initiatives. The PacMAT is aligned with our organizational intent to ‘pay it forward’ and spread our learning into an enriched community network focused on resilience and recovery.