Patient photos centerpiece of powerful new display at Clarks Summit Practice

Inspirational images from people living in recovery and others serve to promote healing amid prolonged pandemic

Scranton, Pa. (Nov. 23, 2021) – Looking at the ho-hum hallways in The Wright Center for Community Health’s Clarks Summit Practice, Dr. William Dempsey and his colleagues saw an opportunity to give a platform to patients – and just maybe help them to heal.

They asked patients and employees to share personal photographs with deep meaning, the sort of cellphone images that capture an inspiring scene, a significant life moment, a milestone. They particularly wanted to receive and spotlight photos from people who cope with substance use disorders, such as addiction to opioids.

The result: a fast-growing photo collection that reflects pieces of our shared humanity, from its emotional messiness to everyday majesty.

“These photos capture the spiritual part of the journey that our patients are on,” says Dempsey, deputy chief medical officer of The Wright Center and medical director of its Clarks Summit Practice. “We ask each person who submits a photo to tell their story. What’s the message your photo conveys? When you took the photo, what was the subject saying to you? That’s what we’re trying to get.”

One stark photograph zooms in on a snow-covered patch of ground and a few items that could be mistaken for litter: a Campbell’s Chunky soup can and an empty water bottle. The patient calls this image “My Last Meal as an Addict.”

About 40 photographs have been framed and mounted so far, hinting at what promises to become a vast collection of eye-catching and discussion-spurring art. “We’re going to fill the walls,” says Carlie Kropp, a case manager for The Wright Center’s Opioid Use Disorder Center of Excellence.

Kropp, who teamed with Dempsey to launch the photo project, intends to soon plug more pieces into bare spots in the patient waiting area and long corridors leading to exam rooms. Over time, she expects this, as-yet unnamed, collection to continually evolve as pieces get rotated out to accommodate new submissions.

This stark image, called ‘My Last Meal as an Addict,’ is one of many patient-submitted photographs that make up a growing and inspirational art collection at The Wright Center for Community Health’s Clarks Summit Practice.
Dr. William Dempsey, medical director of The Wright Center for Community Health’s Clarks Summit Practice, is urging patients, especially those treated for substance use disorder, to capture and share photographs that reflect their spirituality and optimism. The photos then help to spur important conversations about recovery.

“We want anyone who wants to participate to do so,” says Kropp, a Shavertown resident. “We want the clinic to feel warm and welcoming, and to promote a community where we all care about each other.”

She and Dempsey say the photo project offers multiple benefits, from sparking conversations about important topics with patients who are living in recovery, to reducing stigma surrounding addiction, to making the clinic’s interior a bit more attractive.

Each photo will be displayed with a label and brief message, giving its creator a voice to explain the shot and its significance. A flower with vibrant pinks and yellows, for example, fills one frame, representing one patient’s self-described experience of “Blooming Again,” Kropp says.

Nature is a common theme of several photos: a rainbow emerging after a storm, trees reflected in placid water, a sunrise. Collectively, the participants shared shots evoking happiness, heartache and perhaps the most important “H” of all: hope.

For Kropp, the ongoing photo project might be just the salve needed to help relieve some of the sting inflicted by the COVID-19 pandemic. “When you are living with a mental health diagnosis, or an addiction, isolation can really hurt,” she says. “This photo initiative is just kind of keeping us united and giving us faith that things will turn around, and we’ll get back to regular life.”

Meanwhile, if walls could talk at the Clarks Summit Practice, the dialogue would reveal a tussle between sickness and health, which in many of the newly hung photos is represented by darkness and light.

The light-dark contrast is evident, for instance, in a photo of a waning moon. It also dominates an image contributed by Dempsey and taken on the forested edge of a local reservoir shortly after a destructive spring storm. “In the back you can see the darkness, symbolizing addiction, and then you can see the crystal clarity of the water,” he says. “So, I named that photo ‘Recovery Begins.’”

Dempsey took inspiration from that image to start the clinic’s collective photo display, aiming to reawaken spirituality and optimism in the lives of his patients who struggle with substance use disorder. “The photos give me a point of reference to have that discussion,” he says.

“I advise my patients: ‘Go out there and find your spirituality,’” Dempsey says. “‘And when you do, get a picture of it and share it with us.’”

Patients of The Wright Center for Community Health’s Clarks Summit Practice can submit photos for consideration by sending an email to case manager Carlie Kropp, at kroppc@thewrightcenter.org. Or call her at 570.507.3608.

After a destructive spring storm, Dr. William Dempsey encountered this forested scene and took a cellphone photo, which he calls ‘Recovery Begins.’ Today, the image is part of an expanding art collection at The Wright Center for Community Health’s Clarks Summit Practice, where patients and employees are being encouraged to submit meaningful photos to display on the clinic’s walls.

Alzheimer’s and Dementia Care Program customizes help for patients – and caregivers

Throop couple finds answers, support and services by connecting with The Wright Center’s team

The full extent of his wife’s memory lapses became clear to John P. Warnero on a snowy morning in 2015 when he stepped outdoors to shovel.

He discovered the couple’s car shrouded in a blanket of new-fallen snow, parked in the driveway of their Throop home where it had been all night, with its engine still running.

“She forgot to shut it off,” he says. “It ran for 12 hours straight.”

A former cabinet maker, John, 67, now serves as MaryEllen Warnero’s main caregiver, assisting and sometimes agonizing as she grapples with the relentless and dastardly progression of early-onset dementia, presumably caused by Alzheimer’s disease.

More than 280,000 Pennsylvanians are living with the disease, according to the Alzheimer’s Association, which calls the situation in the commonwealth a “growing public health crisis” due to “escalating” cases.

Alzheimer’s disease affects a person’s memory, thought and language. The degenerative brain disorder is one of the nation’s leading causes of death. A half-million people in Pennsylvania, including spouses like John, serve as family caregivers for their loved ones, doing their best to help with daily living activities and provide nurse-like assistance, often for no pay.

To support Northeast Pennsylvania families like the Warneros, The Wright Center for Community Health last year introduced an Alzheimer’s and Dementia Care Program. It offers a range of health and supportive services to improve the quality of life of individuals with dementia and their caregivers.

Caregivers, for instance, can learn best approaches for improving safety in the home, encouraging routine bathing and decreasing patient agitation. Medication management also is available. And a caregiver support group meets twice a month, according to Nicole Lipinski, R.N., director of The Wright Center’s Geriatric Service Line.

The Wright Center for Community Health’s team also makes referrals to community-based groups in Lackawanna County and surrounding areas, connecting individuals with the services and the items (such as  wander bracelets and free incontinence pads) needed at various stages.

To participate in the Alzheimer’s and Dementia Care Program, it is not necessary for an individual to switch to a Wright Center doctor. A patient can stay with an outside doctor or specialist, but benefit from the program’s co-management model that emphasizes comprehensive and coordinated care. The Wright Center is one of only eight health systems in the nation to adopt the award-winning program model that was created at the University of California, Los Angeles (UCLA).

On a visit to The Wright Center for Community Health, MaryEllen Warnero, center, received support from employees involved in its Alzheimer’s and Dementia Care Program, including, at left, Sharon Wittenbreder, C.R.N.P., a certified registered nurse practitioner, and Nicole Lipinski, R.N., C.D.P., director of The Wright Center’s Geriatric Service Line.

The program offers solutions to caregiver stress and takes into account factors such as each person’s specific medical and behavioral health needs and cultural traditions, says Sharon Wittenbreder, C.N.P., a certified registered nurse practitioner at The Wright Center. “We customize the plan of care,” she says, “according to the unique individual – both the patient and the caregiver.”

John was a featured participant during last month’s Walk to End Alzheimer’s fundraising event at PNC Field in Moosic, where he credited The Wright Center’s team for its assistance and called out by name MaryEllen’s longtime physician, Dr. Linda Thomas-Hemak.

“The Wright Center’s team is constantly offering tips on communicating better with my wife, promoting healthy snacking to counteract her sweet tooth and other issues that caregivers like me encounter,” he says.

When John’s caregiving duties get especially difficult, draining his energy or fraying his emotions, he can also tap into his other support system: his family.

Throop residents MaryEllen and John P. Warnero, right, recently participated in the Walk to End Alzheimer’s regional fundraising event, where John carried a yellow flower to signify his role as a caregiver for someone with dementia.

Each of the couple’s two children offers him periodic respite by staying with MaryEllen so that he can try to recharge, or at least retreat to his woodworking shop to pursue his hobby of making decorative windmills and lighthouses. One day this autumn, his daughter spent hours with MaryEllen while his son took him fishing. The get-away was enjoyable. “But when you come back home,” says John, “reality is right where it was.”

The inescapable reality for John is that his partner of 48 years is gradually slipping away, and there’s nothing that medical science currently can do to stop it. Certain interventions might slow the pace of Alzheimer’s disease in some individuals, preserving memory and daily functioning for a longer time, but there is not yet a cure.

John and MaryEllen were drawn to each other as teenagers. She sang in a country/folk band, and they both attended concerts in Dunmore. A few years later, they married. MaryEllen held various jobs during young adulthood, including as a professional in a bank’s human resources office. While still in her 50s, however, she began showing dementia symptoms.

Initially, it wasn’t clear what was happening. At first, because MaryEllen had developed difficulty with following instructions, she made an appointment to have her hearing tested. Her hearing was perfect. Only later, after visits with a neurologist, did MaryEllen receive the dementia diagnosis. As the news was delivered, she cried. And so did John.

The disease torments them both.

For MaryEllen, it has caused frustration and changes in personality. “I think that’s the worst part of her Alzheimer’s disease,” says John, “is her getting very angry with me – the caregiver.

Now 65, MaryEllen visits The Wright Center about once a month. John accompanies her and serves as chauffeur, because she no longer can safely drive. Most recently, The Wright Center’s team has been working with the duo to supply tips and strategies for stabilizing MaryEllen’s symptoms. They’ve also connected John with Telespond Senior Services, a Scranton-based nonprofit organization that operates an adult day care and offers in-home services, both of which can give caregivers necessary breaks.

MaryEllen Warnero, 65, center, routinely visits The Wright Center for Community Health with her husband John Warnero, right, to receive medication management and other assistance provided through its Alzheimer’s and Dementia Care Program.

For now, John’s support network is allowing him to care for MaryEllen in their home and to maintain his perspective and patience, even amid the most difficult and heart-wrenching of circumstances.

“Those bursts of anger are not her fault,” says John. “It’s the disease that’s doing all this.”

For information about the Alzheimer’s and Dementia Care Program at The Wright Center for Community Health, visit TheWrightCenter.org or call 570-230-0019.

The ‘amazing’ power of monoclonal antibody infusion therapy

COVID-19 treatment helps Wright Center patients feel better faster and stay out of hospital

Weakened and barely able to walk, Kimberly McGoff arrived at The Wright Center for Community Health’s Mid Valley Practice with a distressing diagnosis of COVID-19 and another big reason to worry.

Kimberly copes with lupus and related conditions that severely limit her immune system’s ability to fight disease, putting her at increased risk from the potentially fatal virus.

It was a scorching day in August 2021. Yet Kimberly burrowed deeper into a winter coat, hoping to stop her body from shaking. Her husband and a few concerned Wright Center employees helped her to shuffle into the Jermyn clinic, where she had an appointment to receive a treatment that, for Kimberly and other high-risk patients, can seem like a miracle.

Called COVID-19 infusion therapy, it has been shown to lessen the severity of symptoms for certain patients, potentially quickening their recoveries, preventing hospitalizations and saving lives. The Wright Center began offering the therapy in mid-January 2021 and has so far infused more than 200 patients – many of whom report experiencing sudden, dramatic improvement.

“I immediately felt better,” recalls Kimberly, a resident of Spring Brook. “I couldn’t walk into the room by myself, but I was able to get up, take my Wright Center blanket and walk out. Infusion therapy is an amazing thing. I don’t know what’s in it, but it’s amazing.”

COVID-19 infusion therapy contains virus-fighting proteins known as monoclonal antibodies. These antibodies are made in a laboratory to target a particular invader, in this case, the novel coronavirus. However, monoclonal antibodies perform the same defense function as a healthy person’s naturally occurring antibodies: identifying invaders, then latching onto and destroying them.

The therapy is a one-time treatment. Delivered via an intravenous infusion, it can easily be administered in outpatient settings such as a doctor’s office. A patient typically will spend much of the appointment reclining on an exam table or in a comfortable chair, not unlike a visit to a blood-donation center. The entire appointment generally takes about two hours.

Among those eligible to receive the therapy are seniors, ages 65 and older, with mild to moderate COVID symptoms. Younger patients, ages 12 to 64, also are candidates if they have an underlying health condition such as a chronic lung disease (including moderate to severe asthma, cystic fibrosis and COPD), cardiovascular disease or hypertension, chronic kidney disease, diabetes, sickle cell disease and obesity. The Wright Center has streamlined its referral process so that if a patient tests positive for COVID-19 at any of our primary care practice locations in Northeast Pennsylvania, the individual can be immediately scheduled for infusion therapy.

In one instance, The Wright Center provided COVID-19 infusion therapy at an off-site location – treating nine residents of a Scranton-area senior living community in a single day. All of those residents have dementia, and some experience agitation, which posed extra challenges to the care team, recalls Sheila Ford, R.N., associate vice president of clinical quality and patient safety.

“Not one of those patients wound up in the hospital,” she says, calling the situation “a historic event for The Wright Center and our collaboration in the community.”

The U.S. Food and Drug Administration granted emergency use authorization amid the pandemic to a handful of COVID-19 monoclonal antibody therapies. As with any medicines, they come with potential side effects, including allergic reactions and infection at the intravenous site.

Bryan Refice, The Wright Center’s employee health nurse and credentialing coordinator, advises coworkers about the therapy if they test COVID-positive. “Since we began offering the therapy earlier this year, we haven’t had any emergencies,” he says. “In some cases, people have even said to us, ‘I believe you saved my life.’”

Infusion therapy must be administered within 10 days after a patient’s symptoms first emerge and/or after a positive COVID-19 diagnosis. “We prefer to get you infused within the first 48 hours after testing positive, just so your symptoms don’t worsen,” Bryan says.

‘I was so scared’

For Kimberly, 50, who is a Wright Center employee and a North Pocono High School graduate, her symptoms started mildly on a Monday morning, with watery eyes, and soon steamrolled. By that evening, she had a pounding headache. Then fatigue. Overnight, she awoke with chills and took her temperature: 102.9 degrees.

“Automatically, I just got up, took my pillow, went to another room and shut the door,” she says. “In the morning, I sent my husband a text message saying, ‘I’m pretty sure I have COVID.’ I was so scared.”

Arriving for her infusion therapy appointment, Kimberly could sense her condition getting worse. She briefly felt as if she might pass out. Then, the infusion process began. “The process is easy and quick,” she says. “By the time the infusion was over, I felt so good. On a scale of zero to 100, I was 20 when I went into the clinic. And when I left, I felt like 50.”

Kimberly has since recovered and returned to work, providing her colleagues with a powerful daily reminder that, thanks to vaccines, infusion therapy and other treatments, they are not defenseless against the pandemic.

For more information about COVID-19 infusion therapy or to schedule an appointment, visit TheWrightCenter.org/covid-19/ or call 570-230-0019.

Counting New Baby, Four Generations of Family Served by The Wright Center

Our ‘medical home’ connects patients, physicians in trusting bond

Upon giving birth to a healthy baby boy in January, Amy Cortazzo texted the joyous news about her first child to immediate family members and then to a person who, while not related, was key to Amy’s successful pregnancy.

The text recipient was Dr. Linda Thomas-Hemak, president and CEO of the Wright Center for Community Health.

Known as “Dr. Linda” to Amy and her family, Dr. Thomas-Hemak has long served as the family’s primary care physician and a trusted advisor when navigating new life stages and circumstances, such as caring for elderly parents, or in Amy’s recent case, attempting to conceive.

Baby Kristov, who entered the world at 3:38 a.m. on a Saturday, represents the fourth generation of the family to be cared for at The Wright Center, specifically as patients of Dr. Thomas-Hemak.

“Kristov is, literally, a living testament to her help,” says Amy. “Because we wouldn’t have had him, I don’t think, if it hadn’t been for her.” 

Amy got married in 2018, while in her early 40s, and after more than a year of “struggling to get pregnant” she sought the assistance of area fertility specialists. None was exactly the right fit for her situation and needs, she says. In desperation, she called Dr. Thomas-Hemak.

“I said, ‘Look, I know you’re not an OB, but I just need some advice,” says Amy. “Not only did she do everything in her professional power to help us. But I feel as though there was almost a spiritual guidance too; she just really had a very calming way. Especially since at the time I was very emotional; I was really eager to have a child. She was so good at putting our minds at ease and helping us to think positively.”

Based on Dr. Thomas-Hemak’s research and referral, the couple connected with a New Jersey-based specialist who provided Amy with the answers, comfort and, ultimately, the solution that made her wish come true. Kristov, at 8 pounds, 5 ounces, was born at Moses Taylor Hospital in Scranton, arriving on the fifth anniversary of the date his mother and father had first met. Since then, Amy and her infant son have made multiple visits for routine pediatric checkups to The Wright Center’s Mid Valley Practice in Jermyn – a place the family knows well, and where the care team and support staff recognizes them.

“It really is a very familial kind of environment because of all the personal connections we’ve made, not just with our doctor but with her staff,” Amy says.

Those close relationships between patient and provider are essential to The Wright Center’s role in the community as a patient-centered medical home; the term “medical home” refers not so much to a specific place but rather a special way of delivering healthcare.

Under the medical home model of care, each patient is viewed as an important member of the healthcare team, and the individual’s unique needs, values, culture and preferences help to shape the treatment plan. The patient visits a single site for comprehensive care, which may include physical, behavioral health and dental care, plus other services, such as prevention/wellness education. The patient gets to know the doctor, and vice versa. This trusting relationship can give a patient the confidence to talk openly about health concerns and personal issues, resulting, in many cases, in earlier treatment of potentially serious conditions and in better health outcomes.

For Amy, a Dickson City resident and school teacher, The Wright Center essentially goes a step above “patient-centered.” It’s essentially family tree-centered. Kristov and Amy routinely get their care at The Wright Center. Amy’s mother, Joanie Rummerfield goes there, too. And so did Joanie’s parents, who are now deceased.

In fact, Joanie credits the care given to her parents under Dr. Thomas-Hemak’s compassionate oversight for increasing their longevity. “I know she gave them more years,” says Joanie, a former nurse. “They were 91 and 92 when they passed.”

Both Amy and Joanie are appreciative that The Wright Center’s clinics, beyond offering high-quality primary care, also serve as training sites for physicians enrolled in The Wright Center for Graduate Medical Education’s residency and fellowship programs. “In a teaching environment like that, you always get the best, most thorough care,” says Joanie. “The doctors are on their toes because they’re teaching. And you get more eyes and ears on you as a patient than you would typically get.”

Amy and her mother began scheduling their doctor appointments with Dr. Thomas-Hemak soon after she first began practicing in Northeast Pennsylvania, recruited to return to her home community by the late Dr. Tucker Clauss. The family’s relationship with her, however, extends back to her pre-medical school days, when she worked in an area restaurant that the family frequented for Sunday breakfasts.

In the years since, they have turned to their primary care physician to handle mundane matters – including employment-related physical exams, well visits and minor scrapes and sicknesses – as well as life’s most significant ones, such as dying with dignity.

“Dr. Linda came to see my grandparents, making house calls during their later years,” Amy says. “That’s just the type of person she is. And that’s the type of person we knew her to be all those years ago when we first met her at the restaurant. It kind of culminated in this wonderful relationship that we have with her now.”

Amy’s doctor, who is now in many respects a family friend, has been with them as they mourned at memorial services. She has alleviated their discomforts. She has answered their questions. She’s counseled them on bringing new life into the world and celebrated a birth. Along the way, she has left a gentle, healing imprint on four generations.

“And Dr. Linda is young enough,” Joanie says, while laughing, “to tackle a fifth generation.”

Throop Resident Calls Vaccination Visit a Lifesaver

Linda of Throop

Linda Marhelski landed in Wright place at right time to have dangerously high blood pressure detected

Linda Marhelski’s mad scramble to get vaccinated against COVID-19 led her to The Wright Center for Community Health, a twist of fate that she credits with saving her life.

The Throop resident arrived at our Mid Valley Practice in Jermyn, eager for the newly released coronavirus vaccine that would offer protection to herself and her family, especially her husband, whose recent bout of pneumonia had both of them worried. Linda’s head had been bothering her lately; she chalked it up to tension. Pandemic stress perhaps.

But as Linda sat in the exam room in mid-March – and her vital signs were taken prior to the highly anticipated shot – a practitioner called out her blood pressure reading: an alarmingly high “212 over 97.”

A blood pressure level in that category signals “hypertensive crisis” and indicates a patient should immediately connect with a doctor to evaluate the situation before it leads to a medical emergency such as a stroke.

“If I had gone for the vaccine someplace else, where they didn’t take my blood pressure, and then just been out walking around,” she says, “I could be dead today.”

That sobering realization didn’t fully hit Linda until later. A first-time Wright Center patient, she had not been in the habit of routinely visiting her doctor’s office or self-monitoring her blood pressure. So when she heard the number 212, it didn’t register as being a warning sign. (Her hypertension had previously been diagnosed, but she had been taking medication for it and believed it was under control.)

On the day her issue was detected at The Wright Center’s exam room, Linda was closely monitored until her pressure decreased. She was able to receive the COVID vaccine. And she says that she departed with a prescription for a second blood pressure-lowering medication, instructions to take the first pill ASAP and guidance to follow up quickly with her own family physician.

It soon became clear to Linda that her condition, if left untreated, could have resulted in a disabling condition or even a fatal heart attack or stroke. When she returned to The Wright Center a few weeks later to receive her second dose of the vaccine, she couldn’t contain her gratitude. She told the care team, “You saved my life!”

Her thanks and relief were compounded when she got the second shot, experiencing only a sore arm while boosting her immunity against the COVID-19 virus. Until then, the pandemic had been particularly nerve-wracking for Linda and her husband, Walter Marhelski, a Vietnam War veteran.   

Walter copes with heart and lung issues that he attributes to chemical exposure while serving overseas. The Old Forge native developed pneumonia and landed in an area hospital in January 2020. Only weeks later, as the coronavirus outbreak began in Northeast Pennsylvania, he was advised to get out of the rehabilitation center and to stay home to avoid any possibility of infection. “They said if he got the virus, he would not make it,” Linda recalls.

The couple took the health warnings seriously and hunkered down, following safety guidance on hand washing, sanitizing, masking and social distancing. “She wouldn’t let the mailman come within 30 feet of the mailbox,” Walter says, laughing.

Mindful of her husband’s vulnerability, Linda did all she could in those early days to protect him. Each time she shopped for groceries, she would return home, shower and put on clean clothes. “I was even wiping off the mail and everything,” she says. “We were scared.”

By year’s end, as the newly developed COVID-19 vaccines became available, Linda and Walter were ready to roll up their sleeves. “We couldn’t wait to get the shot,” she says.

But early demand for the vaccines made it seemingly impossible for them to make an appointment. Walter ultimately received the vaccine through the VA Medical Center. In attempts to get Linda vaccinated too, he made phone calls and visited websites for an exhaustive list of places: multiple chain and independent pharmacies, the region’s 2-1-1 call center and even the Centers for Disease Control and Prevention (CDC). No luck; she got no further than waiting lists.

Finally, the couple learned that vaccines were available at The Wright Center. “After I called,” says Linda, “I didn’t have to wait long before my appointment. It was quick.”

For most of Linda’s adult life, the former Inn at Nichols Village employee took care of the people closest to her, including children and grandchildren, without paying too much attention to her own health. Her timely visit to The Wright Center was a wake-up call.

Now Linda routinely checks her blood pressure at home, she says. She has an appointment on her calendar to again see her physician. And she knows that if she experiences any unusual symptoms or has concerns, the instructions from her doctor’s office are clear: Please call us. Don’t wait.

For Ageless Ann, There’s No Place Like Home

Ann of Archbald

Our Geriatrics Service Line supports area seniors who aim to live independently

Of all the places Ann has traveled in her 95 years, from Atlantic City’s casino row to sunny California, she prefers one spot above all others – her home in Archbald, PA.

The borough native was born in the family homestead, and nearly a century later that’s where she lives and intends to stay. “Oh, they wanted me to move; they wanted me to go to a high-rise,” said Ann, a retired seamstress and a straight shooter who seems undiminished by age, or at least undaunted by staircases and solo living.

“I don’t want to go anywhere,” she said, talking from the comfort of her TV sitting area. “I was born here and I want to die here, if it happens that way. You never know.”

At The Wright Center for Community Health, we respect such wishes expressed by many older adults who say they prefer to stay in the familiar and comforting environments of their own homes, living independently. In fact, our Geriatrics Service Line was developed to enable and support aging in place by providing healthcare services in the community, including house calls and connections to community resources that prioritize the individual’s dignity, safety and capacity for independent living.

In Ann’s case, a major hurdle to remaining safe at home was the literal high step necessary to get into her bathtub. “I had a bar to hold, but I was petrified,” she said, noting her arthritic knee would sometimes complicate the process. “I didn’t want to fall.”

Ann voiced her concern during one of her routine healthcare appointments with Dr. Linda Thomas-Hemak, CEO of The Wright Center for Community Health and President of The Wright Center for Graduate Medical Education. Amanda Vommaro, a Community Health Worker at The Wright Center’s Mid Valley Practice in Jermyn, was soon enlisted to help by contacting Lackawanna County-based partner organizations and lobbying on Ann’s behalf for necessary bathroom renovations including timely installation of a walk-in shower stall with a very low clearance.

The months-long process culminated in April, thanks to the collaborative efforts and resources of the Lackawanna County Area Agency on Aging and the strong, neighborhood-enhancing nonprofit known as NeighborWorks Northeastern Pennsylvania.

NeighborWorks operates an Aging in Place program for homeowners age 60 and above, providing eligible applicants with services and home modifications to assist them in continuing to live safely and with dignity in their homes and communities.

Over the course of a few days, Ann’s old pink bathtub was removed and replaced by a walk-in shower. Pulling back a shower curtain to allow visitors to see the newly completed project, she asked, “Isn’t that beautiful?”

In addition to the bathroom mini-remodel, a worker installed a new dimmable light fixture and light switches so that Ann can more safely negotiate her way to bed at night without the aid of a flashlight or the need for a risky reach from atop the staircase to grasp an overhead pull chain.

Admittedly, Ann’s home, which she believes was built in 1917, hasn’t undergone many major renovations lately. The exterior appears to be in fine shape, courtesy of light gray siding installed when Ann and a sister, now deceased, shared the property. The dwelling fronts the street, separated by only a steep grassy bank and a series of concrete stairs with wrought-iron rails. “It’s not that great. It’s not that beautiful,” Ann said. “But it’s my house.”

One of 10 siblings raised in the place, Ann attended Archbald High School through the 11th grade (quitting, she said, because she got perturbed at teachers who “were rotten to me”) and then began a nearly 50-year career in the garment industry. She first worked in a factory in Archbald, to which she walked each workday, and later switched to a Carbondale plant, hemming children’s clothes. “I had a nice job,” she said.

She toured the nation a few times, sightseeing in Hawaii and trying her luck in Las Vegas. She formerly enjoyed monthly bus trips to Atlantic City and even once toyed with the notion of touring Italy. (She cancelled the European journey because of a dislike for air travel.)

Today Ann still drives a vehicle, making short trips in town, although the pandemic suspended her usual outings to meet up with friends at McDonald’s. Her network of pals includes former co-workers, acquaintances made over the years at the local senior center and fellow attendees of Sunday Mass.

With the assistance of a sister, niece and other close-at-hand relatives and friends, plus caregivers who do twice-weekly light housekeeping, Ann keeps her house – much like her physical condition – in remarkably good order. “I just had my eyes examined,” she said recently. “He told me I don’t need glasses; my eyes are perfect.”

Without consulting a calendar, Ann knows the dates of her upcoming appointments with providers who monitor her general health, kidney function and heart.

For any emerging health concerns, Ann keeps handy the cellphone number of Kari Machelli, RN, The Wright Center’s Associate Vice President of Integrated Primary Health Services. The two have known each other for nearly two decades. Together, they keep close tabs on Ann’s blood pressure.

The Wright Center’s Geriatrics Service Line is based on the belief that personalized, regular care – rather than crisis management – compassionately improves the quality of life for older patients. Efforts are made to reduce the potential negative impacts of social isolation, such as cognitive decline or depression.

During a recent visit to Ann’s house, Kari suggested that, as an alternative to TV watching, Ann might want to try an iPad available on loan through The Wright Center to play games, color and do puzzles. Likewise, she asked if Ann would like to be visited from time to time by Sister Maureen Marion, The Wright Center’s Life Enhancement Spiritual Aide.

Ann was receptive to both ideas. At the end of their visit, the duo exchanged “I love you’s.” As Kari exited the house, she called over her shoulder, saying, “Ann, I’ll call you later about scheduling Sister Maureen’s visits, and keep letting me know what your blood pressure is.”

Once outside, Kari began descending the steps to the street and said: “Oh, my god, I love Ann. I want to take her home.”

That’s only wishful thinking, of course, because Ann wouldn’t go. She’s perfectly happy to remain right where she is.